IT Infrastructure

The DL on IT Infrastructure – Why Having the Right System is Important

What is IT infrastructure? Everyone who connects to the internet on a regular basis needs it, and in fact, depends on a constantly up and running IT infrastructure. In general definition, infrastructure is the software and hardware that houses and runs different types of technologies, enabling them to perform their functions. Ever walk into a server room at work and wonder what all of those wires, racks, fans, metal boxes and lights are? That’s infrastructure supporting your companies network. Even if systems are cloud based, the physical hardware at your desk or in your pocket is most likely processing recently received emails and storing them in a backup system. In today’s world, paper documentation is not enough for information compliance – explaining why most medical offices are now installing CRM programs to store patient information. Making data digital is well worth the effort – files can be retrieved faster, updated easier, and are more secure than paper copies. Businesses are saving time, and money by purchasing and installing IT Infrastructure systems that store valuable data.

But as Uncle Ben said in the Spiderman series – ‘With great power, comes great responsibility.’ Selecting, installing and managing the right technologies will optimize efficiency, but making the wrong choices can be time-consuming, and costly. The vast world of IT products can easily create confusion and frustration, and sometimes hiring a professional is the best route. IT networking professionals have the ability to look at a networking project holistically; to diagnose problems and recommend solutions for a business function on both a short and long-term basis. Also, they have a knack for knowing where you can get equipment at the best price and in the fastest way. Most companies aren’t looking for the snazziest, newest, most expensive technology on the market. They just want something that gets the job done.

But what goes into picking and installing the right IT infrastructure to support assets? Take a step back and look at the company’s basic needs to function on a daily basis. Below are some useful questions to consider if you haven’t done so already.

  • What are data storage requirements for both internal operations and client support?
  • Is business growing at a fast pace and require additional data storage, data migration or enterprise integration within the next year?
  • What about VOIP to service both customers and employees?
  • What is the workstation needs for employees so they can successfully perform their duties – perhaps transitioning to a BYOD setup?
  • Is a helpdesk necessary for both internal x external operations? If so, how many support tiers are needed?

A correctly performed audit and assessment should be able to answer all of the above questions. Post assessment and networking, don’t forget about maintenance. Yes – this includes more than just using an air gun to spray off the dust on the computer fan and keyboard, even though that can sometimes be entertaining. There will always be external factors that can potentially harm a system, particularly viruses and hackers that break into your website or compromise your network. Just like the fast pace evolvement of technology, viruses change too and develop new and quicker ways to disrupt networks – emphasizing why an updated security system is essential. Also, remember that a business is typically in constant flux, simply because every day is different. Managing the IT network allows the system to flex with the continuous changes of an active company.

. Managing the IT network allows the system to flex with the continuous changes of an active company.

So the next time you take a stroll past the server room or look down and notice the programs running on your corporate devices, remember that someone put a lot a lot of effort into purchasing and maintaining your equipment. Why? To play a crucial role in forming a foundation for company growth.

This article was originally published on LinkedIn:

Robert Endo is the founder and Engagement Manager of Intrepid Data.

Intrepid Data is a full-service developer that builds platforms for web-based applications